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King Koil Comfort Sensation

by Angele Jackson
(Highlands, TX)

We purchased a King Koil Memory Foam mattress for $1937 from the Dump in April 06.


For the last year I have been trying to get King Koil to honor the warranty. However, I have been informed that the mattress is supposed to sink down.

So, no matter how many pictures I send them it will not help. The mattress sinks down on the sides & there is a huge hump in the middle. I weigh 125 lbs & he weighs 185 lbs. We turn the mattress & there is a hypo allergenic cover on it.

It looks like new but is truly the worst mattress we have ever owned. Buyer beware. If the mattress fails you are out the money. Their warranty is not worth anything. FYI I attempted to process the warranty through The Dump.

When rejected, I contacted King Koil directly who then passed me right back to The Dump. What a tremendous waste of sleep, time, & money. I will never purchase another King Koil Mattress.

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Sep 05, 2011
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Terrible Mattress, Worse Service
by: Anonymous

We got their top of the line $4,000 model and have had the same problem. We were not able to rotate it due to it's weight. It took 2 struggling linebacker-sized guys to deliver it and they really struggled. We got a real snow job from the salesman. I should have known when he told be after it's sold, it can't be returned. TempurPedic at least has an in-home trial.

Customer service was horrible, and even though it has a 20 year warranty, they won't let you do anything with it. Stay away from this mattress!

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King Koil Amantha King Mattress - Model: AMAT4

by Jacquelyn
(Fort Lauderdale, Florida, US)

I am happy with my King Koil Amantha King, model:AMAT4 mattress; on a star scale of 0-5, I give it 4 stars.

I bought the bed and mattress from Kanes in Fort Lauderdale in February of this year. This is my current mattress, and I sleep very well on it, I would recommend it to anyone.

It is soft, with just the right amount of firmness. I had a water bed mattress before buying this new bed, and I was concerned with the transition, but I have not had any trouble adjusting; no back pain at all.

It is very comfortable, I try to only sleep in my bedroom, but sometimes I find myself reading, eating or watching TV while lying on my bed.

This King Koil mattress is an excellent buy, I have no complaints. I would definitely buy the same mattress again.

I paid approximately $500 for it, I got a small discount because I also bought the bedroom set at the same time, it is a great value for the money.
The next time I buy a mattress, this is the one I will look for first.

I intend to buy a new bedroom set for my son, I am sure this mattress will be the one he chooses. My son plays college football, and he has slept on my bed with no complaints, and he is sensitive to mattress problems.

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Natural Response Mattress

by Quinn
(Ontario, Canada)

Best mattress in the world at a best price ever. I am very happy with it.

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KING KOIL warranty is a joke

by Randy Burke
(Sarnia,Ont ,Canada)

My wife and I bought a KING KOIL mattress called the FULTON. It was a great mattress for about 5 years then it started to sag, well let me tell you their warranty is a JOKE,we have allways kept a protector on this mattress(no marks)but KING KOIL wants me to pay 300.00 to send my mattress back to them to be inspected and then sent back to us. I,m VERY dissapointed in there customer service,so I would STRONGLY recommend against a purchase from this company

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King Koil Laura Ashley "Aurora" Mattress Review

by M
(New Jersey)

I loved this mattress...for 3 months. It was sagging terribly, and I couldn't stop rolling back into the crater in the middle of the bed. I returned the mattress and decided to try another one...that's how much I liked it. Maybe it was just a lemon? This one is also sagging, after just a few months.

I bought the mattress set (king) at Sleepys. Suffice it to say its been a nightmare trying to get another mattress in my price range, using my Sleepys credit. I won't be buying another King Koil mattress, and I will NEVER deal with Sleepys again. I should have looked at the reviews on consumeraffairs.com and Better Business Bureau first.

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King Koil Heavenly Night Mattress

by LPartridge
(Florida)

I have owned this mattress for 7 years and it is the absolute best made and comfortable mattress I have ever slept on or owned. I with two houses and 7 bedrooms; I have bought my share of mattresses and spent tens of thousands of dollars. The Heavenly znight mattress is the best night sleep and comfort by far compared to other big name brands! It is the very best!

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King Koil Ortho Guard Pillow Plush

by Robert Pike
(Homestead, Fl)

My King Koil has been excellent. I bought it nearly 10 years ago and it seems good as new. Maybe because I and my lady friend are light weight (150lb ea) but this mattress has stayed firm, flat, and new looking. I did buy a 1 inch memory foam topper to add to its' quality, and I keep a mattress cover over it that I wash regularly.

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King Koil "Esteem"

by Katie
(Ft Myers, Florida)

Horrible mattress and customer service!

I purchased this mattress and within a week it was sinking, it was replaced with the same mattress and I'm having the same problem......At this point King Koil has pushed this problem off to the manufacturer which is Dixie Mattress, I was emailed paperwork to fill out and required to send more money to have someone come to my home and inspect the mattress.

I did it:( then when I got no reponse for about two months I called Dixie mattress. They have no idea whats going on and never received my paperwork:( now I have a check floating around somewhere in Florida.

To top it all off.....I'm 8 months pregnant, my husband and I have been sleeping on this mattress in every direction we can just to try to get some support out of it. This had been the worst experience I ever had.....

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Natural Response Pure Indulgence. Queen Size Mattress Is Horrible

by Nancy
(Detroit)

Bought it in November 2012. It felt good for 3 months. Now it is trash!!!
Major sinking in the middle. It is not easy to move in. Rolling over has become a chore. To get out of the bed, I have to grab the edge and pull myself out!!!!! Horrible mattress!!!!
And a total waste of $2000.00. And yes, I turn it. But why?? Now I'm sleeping in my husbands dent!!! 2nd King Koil mattress, and my LAST!!

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Not Happy With King Koil Bed

by C. Barclay
(Coffs Harbour Australia)

Had ours for 5 years. Disappointed in that it has sagged appreciably and is now uncomfortable.

Not happy about short life and the fact that it cannot be turned over.

Not up to the performance of other brands we have owned.

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KING KOIL QUEEN SIZE MELODY FIRM

by Florence
(FLORIDA)

I recently purchased my mattress and find it to be extremely comfortable.....and as firm as I would like it to be. I choice this over many other brands, as the price was right and the quality appeared to beat all the others in the showroom.

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