Our Bob's Furniture Black Label Mattress Review
I have a Bob's Furniture Black Label Mattress. We bought it four years ago at the Salem, NH store. It cost us around $1000 and felt like we overpaid due to the quality.
We have been extremely dissappointed with it. We recently had it replaced by Bob's Furniture due to sagging on both sides. The bed was very uncomfortable. The box spring was also very noisy and would wake up the other person sleeping when someone got in bed. We consistently woke up with bad backs and felt sore.
The replacement mattress was recently delivered and right now it is performing better. However, we expect that to change very soon like the last one.
Buying a mattress from a discount furniture store is a bad idea. Our bed is a King size with a pillow top. Our previous Queen bed was much more comfortable. That was a Simmons beauty rest from Jordan's furniture. We still have it and our guests rave about it.
I would rate our Bob's mattress as a 1 Star - terrible. We would definitely not purchase it again in the future and would not recommend it to anyone. We honestly didn't do much research before the purchase. We found it was reasonable and thought Bob's Furniture had a good reputation.
We would prefer to own a Simmons Beauty Rest king size mattress but that may have to wait a few years. One thing I would like to point out, Bob's Furniture was very accomodating when we called to get a replacement. There was no fighting and the process went very smooth.
The delivery guys were great and admitted that the mattress has had a number of issues. They thought the new one would perform better and said to call if we had any issues or concerns. In the end, we still would get another brand for our next bed due to our issues.