Serta Cloud Nine Bed Mattress

by Thomas
(Massachusetts, USA)

I have heard so much about the Serta Cloud Nine bed. Recently I stayed at a Hampton hotel and I specifically made sure they had the Cloud Nine mattress because I was excited to try it out.

I am usually a deep sleeper and I don't have trouble sleeping in hotel rooms or in a strange bed. But I need a decent mattress to get comfortable.

What I experienced was the worst two nights of sleep I have had in years.

I was literally waking up every hour or half hour, tossing turning and feeling pressure on my back, hips and side. Eventually I moved the comforter underneath me to try and get some rest. That helped just a little bit.

I was questioning whether it really could be a Cloud Nine but after pulling off the sheets and checking the label I read Serta Tranquil nights.

Turns out that is one of the Serta mattress models that is in the Cloud 9 collection.

I have stayed at Hampton before but in a different town and I slept great. In fact I wanted to take the bed home with me. I didn't read the mattress tag that time though, so I'm not sure what mattress I slept on. Cloud nine is not good. I would rate Cloud Nine bed 1 star out of 5.

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Nov 04, 2014
cloud nine beds gone
by: Anonymous

I always booked with Hampton Inn everywhere I go, Recently I stayed in fort myers florida and booked the hampton Inn , unfortunately, I had the same experience as yourself, Horrible beds. The front desk told me that they are in the process of changing out all their beds!! Well need I say more, I with no Cloud nine bed I will no longer be booking with them, Their CLoud nine beds were the best, the new ones are horrible.

Jun 12, 2015
Hampton.... why don't you care anymore?
by: Diane in Phoenix

We too fell in love with Hampton and the Serta Cloud 9 bed. We always pay more to stay there just for the amazing bed alone.

Then this morning we woke up with back aches only to find that they are going with the Tranquillity bed. I called and they said it is exactly the same. Wow... they must not be sleeping on the beds then. .... or even touching them.

I am so dissappointed and will be needing to find a new hotel.

Anyone considering purchasing a Cloud Nine be for home should be very happy to have such a wonderful bed.

Just know they are not going to be at hamptons anymore.

Jan 02, 2016
Cloud Nine Hampton Bed
by: Anonymous

We stayed at the Hampton Inn in Chandler, AZ. Everything was exceptional except for the bed. I couldn't gave been more disappointed. We always look forward to sleeping on the Cloud Nine beds at the Hampton when we're on the road. I even wanted one for ourselves. Now something has changed, and I wouldn't risk buying one for fear it will turn out to be awful. I didn't check the tag or talk to them at the front desk, but according to other reviews, I am not the only one to notice.

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